Privacy policy

1. Introduction

Welcome to Moonflower. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our application, website, or services.

2. Information We Collect
  • Personal Information
  • We may collect:
  • Name
  • Email address
  • Phone number (if provided)
  • Profile information
  • Account credentials
  • Usage Information
  • We may automatically collect:
  • Device information
  • Operating system and browser type
  • IP address
  • App usage statistics
  • Crash reports and diagnostic data
  • Location Information
  • If you grant permission, we may collect your location data to provide location-based features.
    3. How We Use Your Information
  • We use collected information to:
  • Provide and maintain our services
  • Create and manage user accounts
  • Improve app performance and user experience
  • Respond to customer support requests
  • Send service-related notifications
  • Ensure security and prevent fraud
  • Comply with legal obligations
    4. Sharing of Information
  • We do not sell your personal information.
  • We may share information with:
  • Service providers that help operate our services
  • Analytics providers
  • Payment processors (if applicable)
  • Legal authorities when required by law
    5. Cookies and Similar Technologies
  • We may use cookies and similar technologies to:
  • Remember user preferences
  • Analyze usage patterns
  • Improve functionality and performance
  • Users can manage cookie settings through their browser or device settings.
    6. Data Security
  • We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure.
    7. Data Retention
  • We retain personal information only as long as necessary to:
  • Provide our services
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce our agreements
    8. Your Rights
  • Depending on your location, you may have the right to:
  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Withdraw consent
  • Request a copy of your data
  • To exercise these rights, contact us at [Email Address].
    9. Children's Privacy
  • Moonflower is not intended for children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect information from children.
    10. Third-Party Services
  • Our service may contain links to third-party websites or services. We are not responsible for their privacy practices.
    11. Changes to This Privacy Policy
  • We may update this Privacy Policy periodically. Updates will be posted within the app or on our website with a revised effective date.